Hospitality or Tourism major.
Excellent problem-solving skills.
Friendly, professional, and well-groomed.
Able to ride a scooter (for site visits).
Managing daily guest check-in and check-out procedures.
Supervising housekeeping standards and villa inspections.
Handling guest inquiries via WhatsApp and email.
Coordinating with local vendors for maintenance and supplies.
Updating villa availability on OTA platforms (Airbnb/Booking.com).
Assisting in organizing personalized guest experiences (tours/dinners).
Collecting and documenting guest feedback for service improvement.